Important notes
You are responsible for ordering the correct items and providing the correct shipping address when creating an account or placing an order on the site. We cannot always change orders at a later stage and we will not be held responsible for the non arrival of goods, due to incorrect or incomplete details being submitted at the time of ordering.
If you order the wrong size you will need to return the ring at your cost, you will also need to pay an admin fee to cover our time processing your replacement ring. Returns for resizes are not available for custom ring orders
If you fail to state your package has failed to deliver within 3 months we will be unable to provide a replacement service or product.
We are not responsible for any customs charges or for packages delayed or confiscated by customs authorities. Please note that we have no control over these charges or regulations and cannot predict what they may be.
Our obligation and contracts ends once we post the products and obtain proof of posting. If you refuse to pay customs fees you will not be refunded for your purchase.
UK Shipping
FREE Speedy Tracked and Signed Shipping
Minimum order spend of £75 required.Shipped with: Royal Mail
Service type: Royal Mail Tracked and Signed
Estimated delivery time: 1-3 Days
Tracking: Yes
Shipped from: London, UK
FREE UK Signed for 1st Class
Minimum order spend of £75 required.Shipped with: Royal Mail
Service type: Royal Mail Signed
Estimated delivery time: 1-3 Days
Tracking: No
Shipped from: London, UK
Royal Mail 1st Class
Shipped with: Royal MailService type: Royal Mail First Class
Estimated delivery time: 1-3 Days
Tracking: No
Shipped from: London, UK
EU Shipping
Speedy EU Tracked and Signed - 5-7 Days
Shipped with: Royal MailService type: Royal Mail International Tracked and Signed
Estimated delivery time: 5-7 Days
Tracking: Yes
Shipped from: London, UK
FREE EU Speedy Tracked and Signed Shipping
Minimum order spend of £75 required.Shipped with: Royal Mail
Service type: Royal Mail International Tracked and Signed
Estimated delivery time: 5-7 Days
Tracking: Yes
Shipped from: London, UK
International Shipping
Speedy International Tracked and Signed - 5-7 Days
Shipped with: Royal MailService type: Royal Mail International Tracked and Signed
Estimated delivery time: 5-7 Days
Tracking: Yes
Shipped from: London, UK
FREE International Speedy Tracked and Signed Shipping
Minimum order spend of £75 required.Shipped with: Royal Mail
Service type: Royal Mail International Tracked and Signed
Estimated delivery time: 5-7 Days
Tracking: Yes
Shipped from: London, UK